Terms and Conditions

Effective Date: 01/04/2025

Welcome to Petows! By using our platform and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please refrain from using our services.

1. Definitions

"WebApp" refers to Petows.

"User" refers to any person accessing or using our services.

"Service Provider" refers to any third-party individuals or businesses providing pet-related services through our platform.

"Pets" refers to any animals owned by users utilizing our services.

2. Scope of Services

Petows provides an online platform for users to book, schedule, and manage pet services, including but not limited to pet grooming, boarding, training, and veterinary care. The platform facilitates communication between users and service providers but does not directly offer these services.

3. User Responsibilities

Users must provide accurate and complete information when creating an account.

Users are responsible for their pets' well-being, including providing necessary medical records when required.

Users agree to respect the terms set by individual service providers.

Users must not misuse the platform for fraudulent activities.

4. Service Provider Responsibilities

Service providers must ensure the safety and well-being of pets under their care.

Service providers must adhere to all local laws and regulations related to pet services.

Service providers are responsible for setting and managing their pricing and service policies.

5. Payment and Fees

Users agree to pay for services as per the pricing listed on the platform.

Payments are processed through secure third-party payment gateways.

Petows may charge a service fee for facilitating transactions.

6. Cancellations and Refunds

Cancellation policies vary by service provider and will be displayed before booking.

Refund eligibility will be determined based on the service provider's policy.

Petows is not responsible for disputes related to cancellations and refunds.

7. Liability Disclaimer

Petows acts as an intermediary and is not liable for the actions or negligence of service providers or users.

We are not responsible for any injuries, illnesses, or damages resulting from services booked through our platform.

Users and service providers acknowledge that pet services come with inherent risks.

8. Account Suspension and Termination

Petows reserves the right to suspend or terminate accounts found in violation of these terms.

Users may request account deletion at any time.

9. Privacy Policy

Our Privacy Policy governs the collection and use of personal data. By using our services, you consent to our data practices. Please refer to our Privacy Policy for more details.

10. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved in the appropriate courts of [Your Jurisdiction].

12. Contact Us

For any questions regarding these Terms and Conditions, please contact us at petows@gmail.com.